Friday, 2009-12-25
Merry Christmas! It has been a terrific Christmas celebration for the SouthGain team, and we hope everyone is enjoying this holiday season as much as we have!
Tim, Joana and John (a.k.a. Phivocs) are departing soon for a quick year-end family mini-vacation. But don’t worry—Aubrey and Paula will be taking care of business while we’re gone, and Steve will be house-sitting, feeding the cat, and hopefully not shoveling too much snow (actually, the forecast looks like more rain).
Orders should ship on-time as usual—same business day or next business day. Paula can handle most of your e-mails and voice mails. If there’s something requiring Tim, Joana or John, we can take care of it on the BlackBerry or whenever we can get an Internet connection for the laptop. We might not be as quick to reply as usual, but we will get back to you as soon as we can.
Finally, we’d like to say thanks again to you, our customers, for making 2009 another record year for SouthGain! We wish you all the best for this Christmas season, and look forward to serving you again in 2010.
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General ramblings | Tagged: Christmas, vacation | 
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Posted by SouthGain
Tuesday, 2009-11-24
Yes, SouthGain is growing again!
We’d like to take just a moment to introduce our Executive Assistant Paula Gesmundo and welcome her aboard as the newest member of our SouthGain team! After some initial training, Paula will be helping us improve many aspects of the business. But most importantly, she will be helping us do a better job of serving you, our customers!
Before long, you will be seeing Paula’s influence here on our blog, in our web store (www.SouthGain-Skin-Care.com), on the Diana Stalder FAQ, answering your e-mails and voice mails, and in many less-visible ways. Paula is a Filipina, but until recently lived for several years in Shanghai. She has a strong background in customer service. Please join us in welcoming her to the team!
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General ramblings | Tagged: customer service, growth, team | 
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Posted by SouthGain
Monday, 2009-11-16
Since we’re all still celebrating Manny Pacquiao’s big victory, we have decided to extend our store-wide sale another 24 hours. This special promotion now ends at midnight EST Monday, 16 November, 2009, and will not be extended further.
Every Diana Stalder product at www.SouthGain-Skin-Care.com is now 12% off!
During checkout, use promotion code MANNY12 to get the 12% discount off your subtotal. Remember, this promotion does not combine with any other promotions or discounts, it applies only to purchases made directly at www.SouthGain-Skin-Care.com, and it will not be extended beyond Monday night.
Leave a Comment » | Diana Stalder products, Sales and promotions, SouthGain.com web store | Tagged: Diana Stalder, Pacquiao, promotion, Sale | Permalink
Posted by SouthGain
Sunday, 2009-11-15
In honor of Manny “Pacman” Pacquiao’s fantastic 12-round victory over Miguel Cotto, we are now having a store-wide sale.
Every Diana Stalder product at www.SouthGain-Skin-Care.com is now 12% off!
During checkout, use promotion code MANNY12 to get the 12% discount off your subtotal. But hurry—this offer ends at midnight EST today (Sunday, 15 November). Tell your friends and family this is the time to stock up!
Sorry, but this offer does not combine with any other promotions or discounts.
Leave a Comment » | Diana Stalder products, Sales and promotions, SouthGain.com web store | Tagged: Diana Stalder, Pacquiao, promotion, Sale | Permalink
Posted by SouthGain
Thursday, 2009-11-12
This is another question we are commonly asked, so we thought it would be worthwhile to address it here on the blog.
The short answer is that there are no specific, known restrictions on using any Diana Stalder product during pregnancy. But it must be said that the effects of many of the ingredients have not been fully studied on pregnant women, so there’s no way to know with certainty the safety—there just aren’t enough data, good or bad.
Some of the milder products like the Glycerine Beauty Bar and Oatmeal Beauty Bar are well accepted as being safe for pregnant women, but most of the other products/ingredients just haven’t been studied in this regard. So we recommend that you make your own decision based on discussions with your doctor, or simply err on the side of caution and discontinue use until the happy day when your baby arrives.
Sorry we can’t give a more definitive answer. Also, keep in mind that it’s very common during pregnancy to experience acne, melasma, darkening and other changes to your skin; it’s often difficult to completely counter these effects during the pregnancy, but in most cases they can be easily addressed shortly after delivery.
As always, if you can’t find the answer to your questions in our FAQ (www.DianaStalder.info), feel free to drop us a note and we’ll be glad to help!
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Diana Stalder products | Tagged: Diana Stalder, pregnancy, safety | 
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Posted by SouthGain
Tuesday, 2009-11-10
This is a question we receive fairly often. We’ve covered it in the FAQ (www.DianaStalder.info), but thought it would be good to address the topic here on the blog as well.
In short, Diana Stalder skin whitening and lightening products work by inhibiting the formation of melanin in various ways. Melanin is the color pigment of the skin. Melanin is synthesized in specialized cytoplasmic organelles called melanosomes. Within the melanosome, the conversion of the amino acid tyrosine to melanin is catalyzed by the enzyme tyrosinase. The melanosomes in darker portions of the skin are more active than those found in other areas of the body. Most of the key ingredients in these products either inhibit the production of tyrosinase or inhibit melanosomal activity. Some of the products also promote exfoliation, removing the outer layers of skin to expose the whiter you, hiding below!
If you have specific questions that we can’t answer directly, we’re always happy to talk with the staff pharmacists, the R&D team, the regulatory compliance manager, or anyone else at the Stalder factory or headquarters and get you an answer.
Leave a Comment » | Diana Stalder products | Tagged: Diana Stalder, efficacy, exfoliation, melanin, skin lightening, skin whitening | Permalink
Posted by SouthGain
Sunday, 2009-11-08
SouthGain Enterprises is pleased to now offer genuine Diana Stalder skin care products on Buy.com! As the oldest and largest authorized distribution center for Diana Stalder products anywhere outside of the Philippiness, we continue to expand our business, bringing these great products to even more customers. As always, the absolute best prices can still be found in our own web store at www.SouthGain-Skin-Care.com, but if you prefer to shop on Buy.com, that option is now available to you.
Our complete inventory on Buy.com can be found here:
Buy.SouthGain.com
Look for additional announcements soon, as we continue to expand. As always, if you have any comments or suggestions, feel free to leave them here on our blog, or e-mail us directly at SouthGain@SouthGain.com. Thanks to our loyal customers for your business!
Leave a Comment » | Buy.com, Diana Stalder products | Tagged: Buy.com, Diana Stalder | Permalink
Posted by SouthGain
Sunday, 2009-11-08
We often get inquiries from our customers who love Diana Stalder products so much, they’d like to resell them. One of the questions we are most frequently asked is "Do you offer wholesale pricing for large orders?"
The answer is ABSOLUTELY! As the oldest and largest authorized distribution center outside of the Philippines, we actually supply several retail stores, spas and individual resellers. We even supply a very successful beauty shop in West Africa!
Our low wholesale prices start at a minimum order of $300 (USD), and anyone can qualify, even individuals with no previous sales experience. Licensed businesses supplying a reseller’s certificate and/or tax ID may qualify for even better wholesale pricing with a larger net minimum order. So whether you want to want to supply your retail storefront, resell to friends and family, or you just want to get the best pricing for your own personal use, just let us know and we can provide full details via e-mail (SouthGain@SouthGain.com).
2 Comments | Wholesale | Tagged: Diana Stalder, discount, resale, reseller, Wholesale | Permalink
Posted by SouthGain
