Over the next 3-4 days, SouthGain will be transitioning to a new back-end system for order processing known as ChannelAdvisor (see www.channeladvisor.com). This new system will integrate all our inventory and listings across multiple sales channels, product lines and distribution centers. This new system is really the key to our upcoming expansion plans for all these areas. We are first cutting over our Diana Stalder product line on eBay, and we expect to have this transition completed by 05 March. Once we have that running smoothly, we’ll be ready to expand!
During the transition period, we know there likely will be some bugs or other strange problems that require manual intervention on our part. For example, if you have open (unpaid) orders from prior to the transition, you will not be able to combine them with orders from after the transition. Of course, once the transition is complete, order combination will be much simpler.
As always, if you run into any difficulties during the transition, just contact us and we’ll do our best to sort it out. Thanks in advance for your patience!
