Combined Shipping Discounts and the eBay Shipping Calculator

Saturday, 2008-12-13

One of the most frequent problems we see with our eBay customers is that they overpay for shipping and/or shipping insurance.  This happens several times a week and there are two primary reasons:

1) Sometimes the eBay shipping calculator messes up.

2) More often, the buyer pays for multiple items with multiple payment transactions instead of paying for all their items in a single payment transaction.

The most important thing to remember is to always pay in a single transaction.  After you’ve committed to buy the first item, you are presented with a big “Pay Now” button.  If you are only buying one item, go ahead and pay.  But if you intend to buy additional items, do not pay yet!  Instead, follow the “continue shopping with this seller” link.  Repeat this process until you have committed to buy all the items you want.  Once you’ve committed to the last item, then you can go through the checkout process and pay.

Before you pay, however, it’s always a good idea to double check the shipping and insurance charges as calculated by the eBay shipping calculator.  Unfortunately, the calculated total is often wrong, especially when it comes to the insurance charges.  Recently, we’ve also noticed several cases where the eBay shipping calculator charges more than our maximum $9.95.  If you spot an error, or even if you just aren’t sure, stop and send us a note.  Or just wait for us to manually adjust the total and send a revised invoice before you pay.

If you just follow these simple tips, you can rest assured that you are paying the minimum price for shipping and insurance!


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